Privacy Policy
Privacy Policy
Effective Date: 02/02/2024
Last Updated: 09/11/2025
1. Introduction
Welcome to DigitalSecurity1 Inc. (“DigitalSecurity1,” “we,” “our,” or “us”). Your privacy and trust are of the utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our services. DigitalSecurity1 operates in the fields of software development, IT services, networking solutions, security camera installation, and cybersecurity. We are committed to handling all personal data in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, international standards such as the GDPR.2. Information We Collect
We collect only the data necessary to deliver, maintain, and improve our services. This may include:- Personal Identification Information: Your name, company name, address, phone number, and email, used to identify and communicate with you.
- Technical and Usage Data: Information about your device, IP address, browser type, system logs, and usage statistics for troubleshooting and analytics.
- Cookies and Tracking Data: Small files that enhance your browsing experience, maintain sessions, and store user preferences. You may control cookies via your browser settings.
- Project and Service Data: Files, configurations, or credentials voluntarily shared for IT support, software development, or security testing purposes.
3. How We Use Your Information
We process your data to provide safe, reliable, and effective service. Our primary purposes include:- Service Delivery: To provide and manage our software, IT, networking, and security solutions.
- Customer Support: To assist you with inquiries, technical issues, or troubleshooting requests.
- Security and Protection: To detect, prevent, and mitigate security incidents or unauthorized access.
- Service Improvements: To analyze performance and develop new features, tools, or offerings.
- Legal and Compliance: To meet our contractual, legal, and regulatory obligations.
4. Legal Basis for Processing
We rely on one or more of the following legal grounds to process personal data:- Consent: When you have given clear permission for specific uses of your data.
- Contractual Necessity: When processing is necessary to fulfill our service agreement or pre-contractual obligations.
- Legitimate Interests: When processing is required to operate, improve, or secure our services, provided your rights are not overridden.
- Legal Obligations: When processing is required to comply with applicable laws or lawful requests from authorities.
5. Data Retention and Storage
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Data may be stored or processed in secure servers located in Canada or other jurisdictions with comparable data-protection safeguards. When data is transferred internationally, we ensure appropriate security and contractual measures are in place.6. Protection of Personal Data
DigitalSecurity1 employs modern technical, administrative, and physical safeguards to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include network firewalls, encryption, secure access controls, and regular security reviews. While we maintain industry-grade security practices, you acknowledge that no system connected to the internet is entirely immune to cyber threats.7. Disclosure of Information
We do not sell or rent your personal data. We may share it only in limited cases:- Legal or Regulatory Requirements: When required by law, court order, or government authority.
- Service Providers: With vetted third-party vendors who support hosting, analytics, communication, or IT operations under confidentiality agreements.
- Business Transactions: In case of a merger, acquisition, or restructuring, where data may be transferred as part of the transaction.
- With Your Consent: When you explicitly authorize us to share specific data for defined purposes.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or store personal data from children. If we discover that a minor’s data has been collected, we will take steps to delete it immediately.9. Your Rights
Depending on your jurisdiction, you may have the right to:- Request access to your personal data we hold.
- Request correction or deletion of your data.
- Withdraw consent for processing at any time.
- Object to or restrict certain processing activities.
- Request a copy of your data in a portable format.